Union National Bank (UNB) was established in 1982 and is currently one of the most vibrant and leading domestic banks in UAE. The bank is headquartered in Abu Dhabi and is jointly owned by the governments of Dubai and Abu Dhabi. UNB boasts of 20 countrywide branches and over 100 ATMs. The bank offers a full range of products and services which are perfectly designed to meet your banking and financial expectations. Ranging from personal loans to savings and current accounts to online and mobile banking to credit cards, the bank ensures that they offer what their customers yearn for.
One thing that is not so pleasing about the Union National Bank is its idea to charge customers for a call. Most banks have their customer care number being toll free. In isolated cases where the bank charges for calls from their customers or potential customers, there is a large number of customer care representatives which ensures that clients don’t have to hold the line for more than half a minute. Most UNB customers, however, argue that it’s the opposite scenario with their bank, and each time they have to hold the line for 10-15 minutes giving the bank an income of Dh 25 to Dh 35 at minimum. The bank shouldn’t use customers’ calls as another means of earning.
There’s nothing that pleases the bank’s customers than its affordable and convenient ‘Conventional Commercial Real-estate loans’. The loan offers up to 80% Loan-to-Value (LTV) and is considered one of the best banking services offered by the bank, if not the best. It is a great option for either refinancing or buying a commercial property in the country for your business. The terms and conditions for getting the loan are very simple and flexible. Another wonderful service offered by UNB is the bank’s free Remote Deposit Capture Service – a service that allows customers to make deposits from their place of business rather than travelling all the way to the bank.